We are Quantably LTD. Our company number is 13927170 and our registered address is 112 Bushey Hill Road, London, SE5 8QQ.
Under data protection laws, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes, and your rights in relation to your personal data. This information is provided in this policy and it is important that you read it.
We want to make sure that you understand what personal data we collect from you and how and why we use this information. The personal data that we process will depend on your level of interaction with us:
Our website hosting provider may collect your IP address. This will provide them with other information about you such as location (e.g. city or town) and your computer or mobile device (e.g. who your internet service provider is and what browsers, screen resolution and type of hardware you are using). The provider collects this information to ensure everything is working as it should. We do not have control over the data that the provider collects and they do not share it with us.
Our website uses cookies to distinguish you from other users in order to provide increased functionality and service to you. A cookie is a small file of letters and numbers that is stored on your browser or the hard drive of your computer or permanent memory of your mobile device. Cookies alone will not identify you. You may block or restrict cookies by enabling your settings on your device or browser; this however may affect certain parts of the website and its services, and you may find the website does not function correctly or that certain functionality will not be available to you.
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to analyse how visitors use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
We ask Google to provide the information to us about your IP address, language preferences and device and browser information which we use to improve our services. Google will use this information for its own purposes in accordance with its own privacy policy.
You may refuse the use of Google Analytics cookies by selecting the appropriate settings on your browser. Google also has an Opt-out Browser Add-on to provide website visitors the ability to prevent their data from being used.
If you contact us over email then we will store a copy of your message and any contact details that you provide to us. If we call or email you back then we will also keep a copy of our correspondence. These communications and your contact details are used to manage our relationship with you, deal with any requests that you make and to improve our service.
We will collect the following information when you sign up for the GlucoseInsights app:
We collect personal data both automatically and manually from you when you use the GlucoseInsights app. Your personal data is used for the app to function properly and to investigate future in-app features. Any use of tracking tools by the GlucoseInsights app or by the owners of third-party services used by the app serves the purpose of providing the service required to you, in addition to any other purposes as described in this privacy policy.
Whilst using the GlucoseInsights app, you may provide manual data to us. This is stored by our data processor DigitalOcean. This could include things like metadata surrounding a particular activity like “fasted workout”.
When you set up the GlucoseInsights app, you provide your preferences and connect your data sources. This data is used to provide the main functionality of the app. We also pseudonymise the data and use it for the purposes of developing more intelligent in-app features.
If you give consent and provide the necessary permissions, the GlucoseInsights app accesses and stores activity data from your Strava account via the Strava API. This is stored by our data processor DigitalOcean. We process and store the below information:
We store this for providing app features like the activity feed and also for the development of new app features.
If you give consent and provide the necessary permissions, the GlucoseInsights app accesses and stores health data from Apple Health via the HealthKit API. This data is stored by our data processor DigitalOcean. We process and store the below information:
This information is used to provide features such as glucose traces attached to workouts. We also use this data to help guide future in-app developments.
GlucoseInsights data and user entered data is stored by our data processor DigitalOcean. All data is transmitted to our data processor using the encrypted HTTPS protocol to ensure the safe transit of your data. DigitalOcean’s handling of data is described in their data processing agreement. DigitalOcean supports the GDPR and all DigitalOcean services comply with its provisions as described here.
Firebase Analytics is an analytics service provided by Google Inc. In order to understand Google’s use of data, consult Google’s partner policy. This application uses identifiers for mobile devices and technologies similar to cookies to run the Firebase Crashlytics service. Users may opt-out of certain Firebase features through applicable device settings, such as the device advertising settings for mobile phones.
If you have any concerns with how your data is being used or wish to opt-out of data collection please email us at [email protected].
We may use various tools to communicate with you to ensure you are provided with good service and you receive any support you may require. We will also use these tools to market to you if you have provided marketing consent. If you wish to opt-out of marketing consent at any time follow the unsubscribe link we make available in our communications. We ensure any tools we use that transfer data outside of the EU are considered by the EU as offering a level of data protection at least equal to GDPR requirements.
We may interview you in person or via video call for research purposes. The data we gather includes, but is not limited to, your experience with the GlucoseInsights app and feedback on features or designs of the app. Before we start the interview we will ask for your consent to the recording of the interview.
From time to time, we may ask you to participate in surveys for research purposes, to get your feedback on your experience with the GlucoseInsights app and to help us measure its success. We ensure the survey tools we use offer a level of data protection at least equal to GDPR requirements, if outside of the EU.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
This privacy policy is effective as of 6 December 2025.
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
Get in touch at [email protected]